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How nn777la Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our lobby — and how we protect it.

Account data collected at registrationGCash, Maya, InstaPay transaction recordsCookie and device usage dataYour rights to access and correct dataHow to reach our privacy team
nn777la How nn777la Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security is built into the account flow, not bolted on after the fact. Every login triggers an OTP verification step, and payment actions through GCash, Maya, and InstaPay require PIN confirmation on your side before any transaction processes on ours. Here is how each area of data handling works in practice.

Account Security

OTP verification is required at login and for sensitive account changes. Unusual access patterns from unfamiliar devices trigger an additional check before your session continues.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Your account data stays on file while your account is active and for the period local regulations require after closure. You may request deletion of non-regulatory data by contacting support.

Third-Party Sharing

We share only what payment processors need to complete GCash, Maya, or InstaPay transactions. We do not pass your profile data to advertisers or data brokers.

REACH OUR PRIVACY TEAM

How to Submit a Privacy Request

If you want to view, correct, or remove data tied to your account — including your GCash or Maya wallet references — reach out through any of the channels below. Our team handles privacy requests the same way we handle account queries: directly, without the runaround. Players in Cebu City and across the Philippines can use any channel that suits their schedule.

Team online

Live Chat

Open the chat widget from any page in your account area. Identify yourself, state your request, and our team will confirm receipt and next steps.

Email Support

Send your privacy request to our support email address listed in the account help section. Include your registered mobile number for faster verification.

Account Help Centre

Log into your account, navigate to Help, and select the Privacy or Data Request option. Track your request status from the same page.

Common Questions About Your Privacy Rights

These are the questions we see most from people checking their account data or asking about how their GCash and Maya details are handled. Each answer reflects how our policy actually works — not a generic legal template.

We collect your name, email address, mobile number, date of birth, and the account credentials you create. If you verify via GCash or Maya, we also record the wallet reference tied to your account.

We store the wallet reference used to identify your payment method, not your full wallet credentials. Actual transaction authentication happens through GCash or Maya directly, not on our servers.

Yes. Submit a data access request through live chat or the account Help Centre. We will compile your records and respond within a reasonable timeframe as set by applicable regulations.

Contact support via live chat or email, confirm your identity with your registered mobile number, and state what you want corrected or removed. Regulatory records may need to be retained regardless.

We share data only with payment processors like GCash, Maya, and InstaPay to complete your transactions, and with service providers who assist in running the platform under confidentiality agreements.

We retain account data for the period required under applicable local regulations after closure. Data not covered by a retention requirement can be deleted on request through our support channels.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.